SMAC-Centric Enterprise Digital Transformation

Enterprise Digital Transformation to Achieve Strategic Objectives

A systematic, focused, enterprise-wide and value-based digital transformation solution to address strategic weaknesses and opportunities for the Client.

Background

The Client is a leader in global real estate, offering comprehensive services to investors, property owners, tenants and developers around the world. The client has hundreds of offices worldwide and thousands of employees. The client uses dozens of mission-critical applications to support its billions of dollars of business. They have many data centers in North America, Europe, Asia, and so on.  

The Client planned to transform its technology infrastructure in order to streamline its business processes and strategy creation to help the company grow more and increase profit margins which were lower than their top competitors. 

Ejyle was assigned to build a digital transformation solution to help the Client achieve its strategic objectives. 

Before Ejyle got involved, a comprehensive market-based report had been prepared to identity strategic weaknesses and opportunities in order to pave the way for systematic, focused, enterprise-wide and value-based digital transformation effort. 

Business Problem

The Client was not able to grow as much as it would have liked because of the rigidity in the business processes, lack of automation, and most importantly lack of centralized analytics-based information for quick business decision-making. The lack of agility in their technology and business processes made it very hard for them to make efficient and quick business decisions. Their business operation costs were higher and profitability relatively lower 

The Client did not have a technology that provided them a 360 degree view of their business and therefore it was hard to make quick and efficient strategic decisions. Such lack of technology also hindered their consultants in providing quick and efficient solutions to customers. Moreover, the explosion of social media and mobile phones had changed the way customers interacted with businesses and had created huge opportunity for enterprise businesses. The Client was unable to take maximum advantage of the new dynamics as there was no intelligent integration of social media and mobility with the enterprise systems that the company used on day to day basis. 

Finally, the IT infrastructure of the Client was rigid, and not easily scalable. Remote management of the infrastructure was very difficult. The issues had cost implications as well as how easily and efficiently applications could have been deployed and upgraded.  

Our Solution Approach

Ejyle used its unique solution approach to deliver this important enterprise digital transformation project. The approach could be summarized as follows:

  • Analyze and understand the business problem and business opportunities. 
  • Analyze and understand the proposed business solutions. 
  • Identity and document architecturally-significant functional models and features. 
  • Identity and document personas. 
  • Identity and document architecturally-significant scenarios. 
  • Identify and document the overall technology landscape.
  • Define the context and the architecture of the solution. 
  • Create the context and solution architecture diagrams. 

Our Solution

Solution Design Approach
Establish cloud-based technology standardization 
  • Define the core framework of different solution views for the Client. 
  • Use cloud to drive the essence of the core framework. 
  • Define the high-level architectural structure and flow that would establish the foundation for standardizing the deployment, integration, data aggregation, and business workflow for the core business systems of the Client. 
  • Define the general interaction points for a user as part of an overall solution. 
Build a robust 360 degree dashboard 
  • Identify the different type of standard views that are exposed to users especially brokers across different type of device platforms in order to provide a 360 degree view on the go. Delivery platforms include web, mobile, tablets, and so on. 
  • Identify the different type of services that are consumed by individual views. 
  • Define the internal architecture of the Client’s Services Hub in more detail. 
  • Outline the underlying the Client systems that support the 360 degree view. 
Build an analytics view with market based segmentation of data 
  • Identify the primary users and views that are directly relevant for the analytics aspect of the solution. 
  • Identify broader scope for data segmentation relevant for analytics and customizable intelligent market data segmentation. 
  • Identify the internal high-level process of how analytics would work and how it integrates with other components and layers including external system such as social media services.